Help Desk

Chesapeake Extension Master Gardener Help Desk

The Chesapeake Extension Master Gardener Help Desk provides resources and solutions for the home gardener. Have a question? We've provided a list of our most popular publications below, but you can also get help by searching the online publications database or utilize our help desk services. 

Citizens may call, visit, or e-mail us with their gardening questions and we will supply the latest research-based information. Gardeners are encouraged to bring in samples for diagnosis and solutions to gardening problems. If we cannot diagnose the problem on site, we will mail samples to Virginia Tech for laboratory analysis. For directions on collecting samples, try either one of these publications: Soil Testing and Plant Analysis or Soil Sampling for the Home Gardener.

Help Desk Hours: Tuesday & Friday (excluding holidays) 9:00am to 1:00pm and Wednesdays from Noon to 4:00 pm from March through October. Samples may be dropped off from 8:00am to 5:00pm Monday - Friday (excluding holidays).  You will not receive an answer to your email when the office is not staffed from November through February. Please use the phone number to speak to an agent during those months.

Telephone us at: 757-382-6348
Visit us at: Chesapeake Extension Office, 310 Shea Drive (same building as the planetarium)
Email us at: This email address is being protected from spambots. You need JavaScript enabled to view it.

We've also created a help desk online inquiry form that asks many of the questions our volunteers would explore with you. The answers go directly to our volunteers and they will follow-up with a phone call, email and/or publication mailing as needed. 

Other Help Desk Locations (Seasonal)

Farmer's Market Help Desk--June 20 through November 25, every Wedneday and Saturday:  Our mobile Help Desk will be at the Farmer's Markets at Chesapeake City Park near Greenbrier from 8am-1pm. 

Battlefield Waterways Help Desk--April 1 through October 21, first and third Wednesdays:  Our mobile Help Desk will be at Waterways Park (1775 Historic Way, Great Bridge) from 4pm to dusk on the Historical Foundation's "Food Truck Hump Days." For more information regarding this venue, check the: Great Bridge Battlefield & Waterways Historical Foundation website 


Identification and Diagnosis Articles:

Popular Publications:




Virginia Cooperative Extension programs and employment are open to all, regardless of age, color, disability, gender, gender identity, gender expression, national origin, political affiliation, race, religion, sexual orientation, genetic information, veteran status, or any other basis protected by law. An equal opportunity/affirmative action employer. Issued in furtherance of Cooperative Extension work, Virginia Polytechnic Institute and State University, Virginia State University, and the U.S. Department of Agriculture cooperating. Edwin J. Jones, Director, Virginia Cooperative Extension, Virginia Tech, Blacksburg; M. Ray McKinnie, Interim Administrator, 1890 Extension Program, Virginia State University, Petersburg.